9777cx Privacy Policy — How We Handle Your Data

01 Overview & Scope

This Privacy Policy applies to all users of the 9777cx website and mobile application, including anyone who has registered an account, deposited funds, placed bets or simply browsed the platform. By using 9777cx in any capacity you acknowledge that you have read and understood how we handle personal data as described in this policy.

This policy covers personal data collected through the 9777cx website at 9777cx.pro, through the 9777cx mobile app, and through any communications between you and the 9777cx support team via live chat, email or other channels. It does not cover third-party websites or services that may be linked to or integrated with the platform — those have their own privacy policies which you should review separately.

We periodically update this policy to reflect changes in how the platform operates or in applicable data protection standards. The "Last Updated" date at the top of this page indicates when the current version was published. Your continued use of the platform following an update constitutes acceptance of the revised policy.

02 What Personal Information We Collect

We collect personal information in two ways — information you actively provide to us, and information that is generated automatically through your use of the platform.

Information you provide directly:

• Registration details: Your full name, date of birth, email address, mobile number and any other information submitted during account creation.
• Identity verification documents: Government-issued ID, CNIC or other documents submitted in response to a verification request.
• Payment information: JazzCash account number, Easypaisa number, bank account details, Raast ID or card details entered during deposit or withdrawal. See Section 4 for full details on payment data handling.
• Support communications: Records of your conversations with the 9777cx support team, including live chat transcripts and emails, which may contain personal information you choose to share.
• Responsible gaming preferences: Deposit limits, self-exclusion requests and session reminder settings you configure within your account.

Information collected automatically:

• Device and technical data: Device type, operating system, browser type and version, screen resolution and language settings.
• Usage and behaviour data: Pages visited, games played, bets placed, session duration, deposit and withdrawal history, promotion interactions and navigation patterns within the platform.
• Location data: General geographic location derived from your IP address. We do not collect precise GPS location.
• Cookies and similar technologies: Session data, preference cookies and analytics identifiers. See Section 6 for the full cookies policy.

03 How We Use Your Personal Information

Every piece of personal information collected by 9777cx is used for a specific, legitimate purpose. The table below summarises the main uses of your data and the basis for each:

We do not use your personal data for automated decision-making that produces significant legal effects without human review. All account suspension decisions triggered by automated fraud detection are reviewed by a member of the 9777cx team before any action is finalised.

04 Payment Data & PKR Transactions

All financial transactions on 9777cx are processed in Pakistani Rupees (PKR). We handle payment data with additional care given its sensitivity. The key points about how your payment information is managed:

• JazzCash and Easypaisa: When you deposit or withdraw via JazzCash or Easypaisa, your mobile wallet number is recorded against your account to verify that payment accounts are in your own name. Full transaction processing is handled by the respective payment provider — 9777cx does not store your JazzCash or Easypaisa PIN or password.
• Bank transfer and Raast: Bank account details you provide for withdrawals are stored securely to enable repeat withdrawals to your own verified account. This information is not used for any purpose other than processing your requested transactions.
• Card payments: Card payment processing is handled by a third-party payment processor using encrypted channels. 9777cx does not store full card numbers. We may retain the last four digits and card type for transaction reference purposes.
• Transaction history: A full record of your deposit and withdrawal history is maintained in your account and is accessible to you via the account dashboard at any time.
• Third-party payment verification: Payment providers may carry out their own verification and fraud checks on transactions. Their handling of your data is governed by their own privacy policies.

05 Data Sharing & Third Parties

9777cx does not sell, rent or trade your personal data to any third party for commercial or advertising purposes. Your data may be shared in the following limited and specific circumstances only:

• Payment processors: JazzCash, Easypaisa, Raast, bank partners and card processors receive the payment data necessary to complete your deposit or withdrawal transaction. Each provider processes this data under their own privacy policy and security standards.
• Identity verification services: Where a third-party identity verification service is used to confirm your age or identity, the minimum necessary information is shared with that provider solely for verification purposes.
• Fraud prevention and security: Anonymised or aggregated data may be shared with fraud detection systems to help identify suspicious patterns. Where a specific fraud investigation requires sharing identifiable data, this is done on a minimal and necessary basis only.
• Technology and hosting providers: Cloud infrastructure and platform technology providers who host or support the 9777cx platform may have access to data stored on their systems. These providers are contractually bound to maintain data security and confidentiality and may not use your data for their own purposes.
• Legal and regulatory requirements: We may disclose personal data where required to do so by a valid legal obligation, court order or equivalent authority. We will notify affected users where we are legally permitted to do so.

In every case of data sharing, we apply a minimum-necessary principle — only the data actually required for the specific purpose is shared, and it is shared only for that purpose.

06 Cookies & Tracking Technologies

9777cx uses cookies and similar browser-based technologies to make the platform work properly, remember your preferences and understand how players interact with different parts of the site. Here is a breakdown of the types of cookies we use:

• Essential cookies: Required for core platform functions including keeping you logged in, maintaining your session, remembering your deposit limit settings and routing you to the correct version of the platform. These cannot be disabled without breaking the platform's basic functionality.
• Analytics cookies: Used to understand how players navigate the platform — which pages are visited most, how long sessions last, where players drop off and which features are most used. This data is aggregated and not linked to individual identifiable profiles. It helps us improve the platform experience for all players.
• Preference cookies: Remember your language settings, display preferences and any other optional customisations you have applied to your account view.
• Marketing and promotion cookies: Track whether you have seen or interacted with a specific promotion on the platform, to avoid showing you the same promotional message repeatedly. These are entirely internal to the 9777cx platform and are not used to track you across external websites.

You can manage or clear cookies through your browser settings at any time. Clearing essential cookies will log you out of your account and reset session preferences. On your first visit to 9777cx you will be presented with a cookie notice — your continued use of the platform after seeing this notice constitutes consent to non-essential cookies as described above.

07 How Long We Keep Your Data

We retain personal data only for as long as is necessary for the purpose for which it was collected, or as required to meet legal and platform integrity obligations. The general retention guidelines we follow:

• Active account data: Kept for the lifetime of your account and for a defined period after account closure, to allow for any dispute resolution, chargebacks or compliance reviews relating to activity during the account's active period.
• Transaction records: PKR deposit and withdrawal records, along with supporting payment verification data, are retained for a minimum period to support financial record-keeping and fraud prevention review.
• Identity verification documents: Retained for the period required to satisfy identity verification obligations. Documents are deleted once the retention period expires unless an active investigation requires their continued availability.
• Support communications: Live chat transcripts and support emails are retained for a reasonable period to allow for follow-up, quality review and dispute reference.
• Marketing preferences: If you unsubscribe from promotional communications, your unsubscribe record is retained indefinitely to ensure we do not send you communications you have opted out of.

When data reaches the end of its retention period it is securely deleted or anonymised so that it can no longer be linked back to you as an individual. Anonymised aggregate data may be retained for longer periods for statistical and platform performance purposes.

08 How We Protect Your Data

Keeping your personal and payment data secure is a core responsibility we take seriously. The security measures in place at 9777cx include:

• Encryption in transit: All data transmitted between your device and 9777cx is protected by TLS encryption. This applies to login sessions, account activity, payment submissions and any other data exchanged with the platform.
• Encrypted storage: Sensitive data fields including payment details and identity documents are encrypted at rest within our data storage systems.
• Access controls: Access to personal data within 9777cx's systems is restricted to personnel who require it to perform their specific job functions. All internal access is logged and subject to regular review.
• Fraud monitoring: Automated systems monitor account activity, login patterns and transaction behaviour for signs of unauthorised access or suspicious activity. Unusual patterns trigger alerts for manual review.
• Regular security reviews: Platform security configurations and data handling practices are reviewed on a regular basis to identify and address potential vulnerabilities.

Despite these measures, no internet-based platform can guarantee absolute security. In the unlikely event of a data breach that affects your personal information, we will notify affected users as promptly as possible and take immediate steps to contain and address the breach.

You also play an important role in keeping your account secure. Use a strong, unique password, do not share your login credentials with anyone, and contact support immediately if you suspect your account has been accessed without your authorisation.

09 Your Data Rights

As a 9777cx player you have a number of rights in relation to the personal data we hold about you. These rights can be exercised by contacting the 9777cx support team:

• Right to access: You can request a copy of the personal data we hold about you at any time. We will provide this in a clear, readable format within a reasonable timeframe.
• Right to correction: If any personal data we hold about you is inaccurate or out of date, you can request that it be corrected. Some information — such as your registered name — may require identity verification before changes are applied.
• Right to deletion: You can request deletion of your personal data. We will action deletion requests where we are not required to retain the data for legal, fraud prevention or platform integrity purposes. In cases where full deletion is not immediately possible, we will explain the reason and the expected timeline.
• Right to restrict processing: In certain circumstances you can ask us to limit how we use your data while a query or dispute is being resolved.
• Right to data portability: You can request your personal data in a structured, machine-readable format to transfer to another service.
• Right to withdraw consent: Where data processing is based on your consent (for example, marketing communications), you can withdraw that consent at any time. Withdrawal of consent does not affect any processing that took place before the withdrawal.

10 Minors & Age Restrictions

9777cx is strictly an adults-only platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register an account, deposit funds or use any part of the platform.

Our registration process includes date-of-birth verification and we may request identity documents to confirm age. If we discover that a player has provided a false date of birth during registration and is in fact under 18, the account will be closed immediately, all data associated with the account will be flagged for review and deleted in line with applicable requirements, and any funds held in the account will be handled in accordance with our underage gambling prevention procedures.

If you are a parent or guardian and believe a minor in your care has created an account on 9777cx, please contact our support team immediately so we can take prompt action.

11 Updates to This Privacy Policy

We review and update this Privacy Policy from time to time to reflect changes in how the platform operates, changes to the services we offer, or changes in applicable data protection standards and best practices. When we make material changes to this policy, we will post a notice on the platform so that active players are aware before the changes take effect.

The "Last Updated" date shown at the top of this page always reflects the date of the most recent revision. We recommend checking this page periodically if you want to stay up to date with how 9777cx handles your personal data. Your continued use of the platform after a policy update takes effect constitutes your acceptance of the updated policy.

If the changes are significant — for example, if we introduce a new category of data use or a new type of data sharing — we will make additional effort to bring this to your attention, such as a login notification or a prominent homepage announcement.

12 Contact & Privacy Queries

If you have any questions about this Privacy Policy, want to understand how a specific aspect of data handling applies to your account, or wish to exercise any of your data rights, please reach out to the 9777cx support team. We are available around the clock and will always try to give you a clear, direct answer.

Support channel: Live chat is the fastest way to reach us — available 24/7 directly through the platform.

Email: For formal data rights requests or privacy queries, you can write to us at [email protected]. Please include "Privacy Request" in the subject line and provide your registered account email so we can locate your account promptly.